FAQ

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Yes. If your product is damaged or incorrect, we accept returns or exchanges within 3 days of delivery. Please check our Return Policy page for details.

We clearly mention this on each product page. If it’s not listed, feel free to ask us — we’re always happy to clarify.

Yes! We accept custom orders for select jewellery items. Just message us on WhatsApp or Instagram with your idea.

Because silver prices in Nepal change regularly, we update our silver product prices accordingly to reflect the current market rate.

We accept: • Cash on Delivery • Esewa • Khalti • Bank Transfer / QR Payment

Yes, Cash on Delivery (COD) is available on most orders across Nepal.

Yes. We provide delivery to all parts of Nepal through trusted courier partners. Most orders are delivered within 2–5 working days.

You can place your order through our website. You can also contact us via WhatsApp for custom designs or help.

No. While many of our silver and traditional pieces are handmade by Nepali artisans, we also offer machine-made items to maintain design consistency, affordability, and variety. We always mention the production type in each product description.

We sell a wide range of jewellery — including handmade silver jewellery and machine-crafted designs. Each product page clearly mentions whether it is handmade or machine-made.